FAQ/ Policies

Questions and Info

♡ Shipping Policies
Untracked:
  • All U.S sticker and mini print orders are shipped as USPS first-class (Ground advantage) untracked letter mail by default.
  • This is a cheaper alternative for smaller orders that will not have a tracking number or insurance. 
Tracked: 
  • Larger items such as big prints, charms, washi, totes, etc. are shipped as a tracked USPS first-class (ground advantage) package by default. 
  • If you order smaller items with bigger items, your whole order will be shipped together!

Shipping Times

  • Your order should arrive in about 1-2 weeks after processing.
  • Processing times vary from 1-4 business days depending on how busy I am with in-person events. Thank you for your patience!

♡ International Shipping?

  • At the moment, my websites don't ship outside of the United States.

♡ Commissions

  • I don't take commissions right now, and I'm not sure I will in the future.

♡ Item Care

  • You can find info to care for your items on a highlight on my Instagram @nyaomi.kyu
  • Tote bags, and apparel come with a care card with more accurate tips.
  • Some Keychains and pins have a protective film that you're supposed to peel off (they aren't scratched, it's just the film).

Have a question not answered here?

  • Don't hesitate to DM me on Instagram or message me on the contact page.




Disclaimer

  • Please keep in mind that item colors may be slightly different than what you see on screen.
  • We don't accept returns, exchanges, or cancellations. If there is an issue with your order, please DM/ contact me.